About Us

We are looking for talented, detail-oriented, and committed people to join the Bryj team and meet the challenges of our ever-growing business. As Customer Success Manager (CSM), you will lead customer relationships and deliver projects and activities with Bryj internal application teams with high NPS & CSAT results. The CSM plays a key role in delivering value and Bryj product s

ubject matter expertise that meaningfully impacts the customers’ business.

Primary Role & Responsibilities:

• Manage the customer relationship, account and projects that guide and ensure customer’s mobile (digital) strategy, mobile application development & publication, and value-creating deliverables (e.g., customer return on investment – ROI) which include:
  • High performing mobile apps
  • Connected & integrated apps
  • Tagged apps and data flow
  • Campaign, audience and notification program setup and usage
  • Customer Rhythm of Business (ROB) and reporting
• Work closely with all cross functional teams including Technical Business Analysts, Scrum Masters, UX designers, Developers, and QA engineers to deliver high-performing, scalable, and maintainable mobile apps that meet functional requirements and solve business challenges communicated by customers.
• Dedicate time and care to deliver professionally written customer communication, as well as verbal communication via conference calls.
• Regularly communicate and push-forward the status of all project related tasks.
• Work with a spirit of collaboration and respect with internal and external teams to ensure a positive work environment is fostered.
• Deliver high CSAT (customer satisfaction) and NPS (net promotion score) results.
• Assist achieving retention, expansion, and renewal targets.

At Bryj, we aim to deliver customer excellence, and therefore retaining, expanding, and renewing our customers is of utmost importance.

Skills & Experience:

• At least 5 years of experience as a Project Coordinator, Project Manager, Account Manager, and / or Customer Success Manager (CSM) in technology-related businesses
• Specific experience leading large, global company customer relationships.
• Familiarity or expertise with mobile application development, website creation and app stores.
• Experience working within an agile framework and scrum methodology (working with cross functional teams in sprint formats).
• Certifications such as Project Management Professional (PMP) or Certified ScrumMaster (CSM) a plus.

In addition, efficiency, integrity, organization, proactivity, enthusiasm and adaptability are the soft skills that will help you succeed in this position.

Minimum Skill and Qualifications:

• A bachelor’s degree in a relevant field such as Business, Computer Science, Software Engineering, Information Technology, or a related discipline.
• At least 5 years of relevant experience.
• Excellent communication skills (both verbal and written) in English. Native French speakers are a plus.
• Experience working with Jira, Confluence, Monday.com, Microsoft 365 or similar.

Role Location:

• This is a hybrid position based in Lisbon, Portugal that is required to be in our Lisbon office at least 4 days per week, or as determined by the SVP Engineering & Operations.
• The position will support a portfolio of customers from both North America (NA) and Europe, Middle East, and Africa (EMEA) regions, and expected to adapt as closely as possible with the applicable time zones as necessary.

Email resume to: careers@bryj.ai

We are looking for talented, passionate, and committed people to join our Engineering Team and help us meet the challenges of our ever-growing business. As an Android Developer, you will work as a part of an inclusive and autonomous agile team and collaborate with other technical, product, and design teams across the company to deliver on time and according to quality standards.

Tasks & Responsibilities:

• Conceptualizing and formulating components that are suitable for use on all types of Android devices.
• Implementing measures to safeguard users’ data.
• Ensuring that the construction and presentation of our SDKs are coherent with the company’s standards.
• Proofreading your code and correcting mistakes before each SDK version is released.
• Collaborating with the Product, Engineering, and QA teams to ensure each feature is in perfect working order.
• Creating code updates, including bug fixes and additional features, for release.

Skills & Experience:

• Degree in software development, computer science, or similar.
• Proficiency in Java, Kotlin, or C++.
• Ability to easily use Android Studio, including the Android SDK.
• Excellent coding and proofreading skills.
• Top-notch teamwork and communication skills.
• Ability to manage your workload with minimal supervision.
• Excellent verbal English and written communication skills
• Knowledge of JavaScript + HTML & CSS is an asset
• Knowledge of iOS is an asset.
• Possess a willingness to collaborate in a fast-paced environment.

It would be a plus if the candidate possessed the following:

• An experience in SDK management & distribution
• An App managed on the PlayStore
• A knowledge of Web technologies (CSS – HTML – JavaScript)
• An experience in Open Sourcing
• A knowledge of iOS
• An experience using Bitrise
• An experience using Jenkins

Minimum Skills and Experience:

• Android LifeCycle and components (senior)
• Gradle scripting (middle)
• Debug & tracing Android issues (senior)
• Security knowledge about Android : proguard, obfuscation, app signature (senior)
• App Api targeting & management (minSDK, targetSDK, compileSDK)(senior)
• Android Unit Testing (middle)
• Android Functional Testing (junior)

Role Location:

• This is an in-office position based in our Lisbon, Portugal. You are required to be at the Lisbon office 4 days per week.

Email resume to: careers@bryj.ai

We are looking for talented, passionate, and committed people to join our Engineering Team and help us meet the challenges of our ever-growing business. As a QA Engineer, you will work as a part of an inclusive and autonomous agile team and collaborate with other technical, product, and design teams across the company to deliver on time and according to quality standards.

Role & Responsibilities:

• Collaborate with the Scrum team to understand project requirements and user stories to create detailed test plans to ensure comprehensive test coverage.
• Plan and coordinate testing activities, thoroughly identifying and documenting bugs.
• Prepare and maintain detailed, comprehensive, well-structured test plans and cases.
• Execute test cases manually and through automated testing tools to verify and validate software functionality.
• Manage the defect tracking process, including identification, reporting, and resolution verification.
• Conduct regression testing to ensure new features and changes do not affect existing functionality.
• Engage in Sprint Retrospectives to provide feedback on product quality and improve development processes by enhancing testing methodologies.
• Create and maintain comprehensive test documentation, including test plans, test cases, and test data.
• Collaborate closely with the Engineering team Lead to assist with the release process.
• Ensure compliance with industry best practices, QA standards, and company policies.

Skills & Experience:

• Bachelor’s degree in Computer Science, Information Technology, or a related field or commensurate experience
• 5+ years of experience working as a QA Engineer in manual and/or automated testing.
• 3+ years of experience in end-to-end mobile app testing
• 2+ years of experience as part of an Agile team
• Excellent English communication skills, verbal and written, for effective collaboration and reporting.
• Knowledge of Mobile Apps a plus
• Strong analytics and organization skills
• Passion for detail and ‘the little things’

Role Location:

This position will be on-site at our Lisbon, Portugal, office. It will be in the office four days per week, subject to manager evaluation.

Email resume to: careers@bryj.ai

We are looking for talented, passionate, and committed people to join our Engineering Team and help meet the challenges of our ever-growing business. As an iOS Developer, you will work as a part of an inclusive and autonomous agile team and collaborate with other technical, product, and design teams across the company to deliver on time and according to quality standards.

Tasks & Responsibilities:

• Design and building mobile components to be integrated into the existing SDKs.
• Develop clean, organized, and scalable iOS applications in Swift.
• Collaborate with the product team to define SDK features.
• Ensure quality and performance of the implemented specifications.
• Identify potential problems and resolve SDK bottlenecks.
• Respect the priorities given by the technical project manager to the best of your ability.
• Maintain the code and automation of the implemented solutions.
• Participate in the creation and maintenance of technical documentation or other deliverable initiatives provided by the Solutions Architect

Skills & Experience:

• Proven experience as an iOS developer.
• Experience with continuous integration.
• Knowledge of iOS back-end services.
• Knowledge of Apple’s design principles and application interface guidelines.
• Proficient in Objective-C, Swift, and Cocoa Touch.
• Proficient in code versioning tools like Git.
• Knowledge of C-based libraries.
• Familiarity with push notifications, APIs, and cloud messaging.
• Fluent in writing and speaking English.
• Written and spoken French is an asset.
• Knowledge of JavaScript + HTML & CSS is a plus.

Role Location:

• This is an in-office position based in Lisbon, Portugal. You are required to be at the Lisbon office 3-4 days per week.

We are looking for talented, detail-oriented, and committed people to join the Bryj team and meet the challenges of our ever-growing business. As a Technical Business Analyst at Bryj, you will be at the forefront of customer relationships, working alongside Project Managers and internal mobile application teams to steer projects to success. Your pivotal role involves identifying and prioritizing intelligent solutions that significantly enhance our customers’ business operations. Through a blend of technical expertise and customer-centric approaches, you’ll ensure a rewarding experience for our customers, while driving the translation of business needs into functional requirements.

Primary Role & Responsibilities:

• Lead customer engagements to capture business requirements; translate needs into technical requirements for mobile app development and value realization.
• Develop and manage functional requirements, use cases, and detailed design specifications.
• Collaborate intensively with Project Managers, Scrum Masters, UX designers, Developers, and QA engineers to ensure the delivery of high-quality, scalable, and sustainable mobile apps that align with functional requirements and address business challenges identified by customers.
• Assist Development and Quality Assurance teams by analyzing and clarifying requirements on a day-to-day basis.
• Write user stories and other requirements documentation; maintain, update, and support already composed requirements.
• Ensure compatibility of requirements with SCRUM best practices and the current workflow.
• Dedicate time and care to deliver professionally written customer communication, as well as verbal communication via conference calls.
• Perform acceptance testing for delivered user stories, exploratory/ad hoc testing whenever applicable, and develop/document test cases for composed requirements.
• Work with a spirit of collaboration and respect with internal and external teams to ensure a positive work environment is fostered.
• Deliver high CSAT (customer satisfaction) and NPS (net promotion score) results.
• Assist with retention, expansion, and renewal efforts. At Bryj, we aim to deliver customer excellence, and therefore retaining, expanding, and renewing our customers is of utmost importance.

Skills & Experience:

• At least 5 years experience in a Business Analyst role within technology-related businesses.
• Proven experience in managing relationships with large, global company customers.
• Familiarity or expertise with mobile application development, website creation, and app stores.
• Experience working within an agile framework and scrum methodology, collaborating with cross-functional teams in a sprint format.
• Certifications such as Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA) are preferred.
• In addition, efficiency, integrity, organization, proactivity, enthusiasm and adaptability are the soft skills that will help you succeed in this position.

Minimum Skill and Qualifications:

• Bachelor’s degree in a relevant field such as Business, Computer Science, Software Engineering, Information Technology, or a related discipline.
• At least 5 years of relevant experience.
• Excellent communication skills (both verbal and written) in English. Native French speakers may have an additional advantage.
• Experience working with Jira, Confluence, and Monday.com, or similar.

Role Location:

This is a hybrid position based in Lisbon, Portugal that is required to be in our Lisbon office at least 4 days per week.

You are expected to support customers from both NA and EMEA regions, and as such, you are expected to work as closely as possible with the applicable time zones.

Email resume to: careers@bryj.ai